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Landlord Frequently Asked Questions

How do I get paid?

NEOHA will send you a check, or you have the option of setting up direct deposit, for our portion of the rent we pay each month. NEOHA will continue to do so as long as the tenant remains eligible for the HCV program and your unit meets program standards.

You are responsible for collection the tenant portion of the rent each month.

Do I sign a lease with the tenant?

You must sign a rental agreement with the tenant. The agreement should include:

  • Names of the landlord and tenant

  • Address of the rental unit

  • Term of the lease and how it will be renewed

  • Montly rent amount

  • Which utlities are to be paid by the tenant

  • Which appliances must be provided by the tenant.

You may include any other conditions that you normally include in your leases as long as they do not violate any laws.

Who pays the security deposit?

If you are requesting a security deposit you must collect this from the tenant. The HCV programs is not responsible for damages, unpaid tenant rent, or other claims you might have against the tenant. See Landlord Guarantee Fund for tenant damages and unpaid rent claims.

May I evict a HCV tenant?

You may evict a HCV tenant in the same way you would evict a non-HCVtenant. The same laws apply.

The tenant is behind on their rent, what should I do?

You are responsible for collecting the tenant portion of the rent each month. However, failure for a tenant under our program to pay their obligated portion of their rent is grounds for possible termination of their voucher. Therefore, you are obligated to notify our office immediately of any non-compliance.

The tenant wants to move in right away, can I give the tenant the keys and get paid by NEOHA?

No. If you allow the tenant to take possession of the unit before the unit is leased under the program, the tenant is responsible to pay and rent charged between the time the tenant moves in and the time that the tenancy is approved by our office.

Annually NEOHA will evaluate tenant income, family composition, eligibility, proposed rent amount for the following year (if there is a change) and condition of the property.

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